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Terms & Conditions

Acceptance of the Terms

These Terms of Service (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the our website and any related mobile or software applications including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms (collectively, the "Services"). Please read these Terms carefully. By accessing or using our Platform (web site and mobile application) you are agreeing to these Terms and concluding a legally binding contract with us and our affiliates. You may not use the Services if you do not accept the Terms or are unable to be bound by the Terms. By accessing or using our platform, you provide your free consent to our Technology partner which is in the agreement to save and/or process your personal data and other data, for any purpose, which is provided during log in at site, mobile application or while using it and during carrying out any transaction at our platform. You acknowledge and confirm that you are providing your free consent in full consciousness, without any coercion and without any undue influence.”

In order to use the Services, you must first agree to the Terms. You can accept the Terms by:

• Clicking to accept or agree to the Terms, where it is made available to you by us in the user interface for any particular Service

• Actually using the Services. In this case, you understand and agree that we will treat your use of the Services as acceptance of the Terms from that point onwards.

CONTROLLING TERMS

You expressly agrees that our Invoice and these Terms and Conditions of Sale represent the complete agreement of the parties with respect to the sale of the product(s) listed on the Invoice and no different or additional terms or conditions in your purchase order or in any other prior or subsequent communications in any way adding to, modifying or otherwise changing these Terms and Conditions of Sale shall be binding upon us.

ACCOUNT & REGISTRATION OBLIGATIONS

You have to register and login for placing orders on the website/application. You have to keep your account and registration details current and correct for communications related to your purchases from the site.

PRODUCT DISPLAY AND PRICES

You have to register and login for placing orders on the website/application. You have to keep your account and registration details current and correct for communications related to your purchases from the site.

(i) We have made every effort to display the look and color of our products that appear on the Website/application as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

(ii) All Products listed on the Platform will be sold at MRP unless otherwise specified. The final price charged to you by the us may change at the time of delivery. In the event of a conflict between price on our Platform and price charged by the us, the price charged by the us shall be deemed to be the correct price except Delivery Charge. In case the prices are higher or lower on the date of delivery, additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

ACCEPTANCE OF ORDERS

We may accept your order and shall be bound to supply the applicable Goods in accordance with these terms and conditions by acceptable electronic transmission.

DELIVERY

All delivery dates and time are estimates. We use our reasonable efforts to deliver all Product within the time specified, however, in no case shall we be liable for any expense, loss or damage whatsoever suffered by you as a result of the our failure to deliver Product by the specified date and time. You may be charged a delivery fee for delivery of your order by the Delivery Partner as the Delivery Partner (“Delivery Charges"). You agree that we are authorized to collect, on behalf of the Delivery Partner the Delivery Charges. The Delivery Charges may vary from order to order, which may be determined on multiple factors which shall include but not be limited to order value, distance, demand during peak hours. We will use reasonable efforts to inform you of the Delivery Charges that may apply to you, provided you will be responsible for Delivery Charges incurred for your order regardless of your awareness of such Delivery Charges.

PAYMENT

(i) The total price for food ordered, including the Delivery Charges and other charges, will be displayed on the Platform when you place your order, which may be rounded up to the nearest amount. You shall make full payment towards such food or Products ordered as per your choice of payment (online payments or Cash on Delivery) through integrated third party payment gateway.

(ii) You are responsible for any tax or governmental charge imposed upon the sale or transfer of any product. Any such tax or governmental charge will be added to the total invoice amount.

CANCELLATION OR REFUNDS

(i) Any order placed with and accepted by us may not be canceled by you. In the even that you do not accept order on delivery, you shall be liable to pay the liquidated damages of an amount equivalent to the Order Value. You hereby authorize us to deduct or collect the amount payable as liquidated damages through such means as we may determine in our discretion, including without limitation, by deducting such amount from any payment made towards your next Order

(ii) In the event You have provided incorrect particulars, e.g., contact number, delivery address etc., or that You were unresponsive, not reachable or unavailable for fulfillment of the services offered to You, You will not be eligible for any refunds.

(iii) Any complaint, with respect to the Order which shall include instances but not be limited to food spillage, foreign object in food, delivery of the wrong order or food and beverages or Products, poor quality, You will be required to share the proof of the same before any resolution can be provided.

(iv) You shall not be entitled to a refund in case instructions placed along with the Order are not followed in the form and manner You had intended. Instructions are followed by the us on a best-efforts basis.

(v)We may cancel all or any part of this order and will refund you accordingly.

(vi) All refunds shall be processed in the same manner as they are received, unless refunds have been provided to You in the form of credits, refund amount will reflect in your account based on respective banks policies.


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